Privacy Policy

1. Overview

Kuli Inc. ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit our store or place an order, how we use it, and the choices you have.

2. Information We Collect

• Order information: name, email, shipping address and phone number when you check out.
• Payment details: handled entirely by our payment providers — we never see or store your full card number.
• Usage data: pages visited, device and browser type, and approximate location, collected through cookies and similar technologies.
• Communications: messages you send to support and your email address if you contact us.

3. How We Use Your Information

• To process and ship your orders and handle returns and refunds.
• To provide customer support and respond to your questions.
• To improve our store, product pages and marketing.
• To send order confirmations and shipping updates. Marketing emails are only sent with your consent, and every one includes an unsubscribe link.

4. Sharing

We share information only with service providers who help us run the store — payment processors, our commerce platform (Shopify), shipping carriers and analytics tools — each under their own privacy safeguards. We do not sell your personal information. We may disclose it if required by law or to protect our rights.

5. Cookies

We use essential cookies to keep the store working (for example, remembering your cart) and optional analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; the store will still work, though some features may be limited.

6. Data Retention

We keep order records for as long as needed for accounting, tax and legal purposes, and delete other personal information when it is no longer necessary for the purposes above.

7. Your Rights

You can request a copy of the personal information we hold about you, ask us to correct or delete it, or object to marketing emails at any time. Residents of states with consumer privacy laws (such as California) may have additional rights. To exercise any of these, email support@kulishop.com.

8. Security

Our store uses 256-bit SSL encryption in transit, and access to customer data is restricted to trained team members who need it to serve you. No method of transmission is 100% secure, but we work hard to protect your information.

9. Changes

We may update this policy as our store evolves; the date above shows the latest revision. Questions about privacy? Email support@kulishop.com.